SLMC

Find answers to common questions about SLMC services, processes, and more.

General Questions Document Preparation Payments Life Certificate Completion Post-Renewal Requirements Other Queries

What is the purpose of the online renewal process?

The online renewal process is designed to streamline and digitalize the renewal of registrations with the SLMC.
What should I do if I face technical issues during the online renewal process?

If you face difficulties, especially with online payments, please contact the IT unit 071 263 2567 for assistance.

What documents are required for the online renewal process?
You need the following digital documents:
- A recent passport-size color photograph (.JPEG format)
- Scanned copies of both sides of your valid NIC
- A scanned copy of the completed Life Certificate
- A scanned copy of your dual citizenship certificate (if applicable).
Can I submit my documents in physical form?

No, all documents must be uploaded digitally during the online application process.
What is a Life Certificate, and how do I prepare it?

A Life Certificate is a document that verifies your personal information and current status. Print, complete, and have it certified by authorized personnel before scanning and uploading.

What payment methods are accepted for the online renewal process?

Payments can be made via the online portal using a local or international credit/debit card.
What should I do if I am unable to make an online payment?

Contact the IT unit 071 263 2567 for assistance

Who can certify my Life Certificate?
- In Sri Lanka: A Director of the Hospital, Head of the Institution, or your local Grama Niladhari.
- Abroad: A Director of the Hospital, Head of the Institution, or a Sri Lankan Embassy/Consulate official.
What details must I include in the Life Certificate?
- Personal Information (photo, SLMC registration number, NIC, citizenship status, full name, address, and signature).
- Certification details from a JP, Commissioner of Oaths, or Attorney at Law.
- Certification of being alive, completed by authorized personnel.
What happens if my citizenship status is dual?

You must upload a scanned copy of your dual citizenship certificate and specify the other country of your citizenship.

Should I retain any documents after completing the renewal process?

Yes, retain the original Life Certificate until 31.12.2029 in case it is requested by SLMC.
Will I receive confirmation after completing the renewal process?

Yes, you will receive confirmation via the online portal, email or SMS after successfully completing the process.

What should I do if my NIC details do not match the uploaded copy?

Ensure your NIC details on the Life Certificate match the uploaded scanned copy. Contact SLMC if discrepancies persist.
Is the process the same for registrants residing abroad?

Yes, but certifications may need to be done by authorized personnel in your country of residence, such as a hospital director or consulate official.
Where can I get further clarification?

Contact SLMC Registration unit (info@slmc.gov.lk) for additional guidance.

If you have any questions or face any issues during the renewal process, our support team is ready to assist you.

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